MOTOR TREND Certified Seven Point Performance Pledge
Every dealer in the MTCA program must adhere to this 7-Point Pledge, designed to guarantee your satisfaction with your pre-owned vehicle.
1. Friendly and Fun
You will be promptly greeted by a courteous, professionally trained automotive consultant.
2. Get the Vehicle You Want
You will be given an opportunity to fully describe your wants and needs with regard to a vehicle and your consultant will help you select the vehicles that match your specifications.
3. Get the Facts You Need
You will be given an opportunity to learn about the vehicles you want to know about, have all your questions answered and assess the performance of the vehicles for yourself via a comprehensive test drive.
4. Get a Great Price
We will present, in writing, a fair and competitive price on your choice of MOTOR TREND Certified vehicles so that you will have all the information you need to make the best decision.
5. Never Lose Your Keys Again
You will receive the EasyCare Ownership Enhancement Benefits included with the vehicle at no additional charge and be given the opportunity to extend or upgrade each of them if you so choose.
6. No Questions Asked 72 Hour Exchange Guarantee
You will be allowed a 72 Hour/300 mile Exchange Policy so that you are certain that the Motor Trend Certified vehicle you buy is the one you want.
7. Best Value Guarantee
You will receive a “Best Value Guarantee” allowing you to buy with confidence.